Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process.

Eligibility for Returns

  • Items must be returned within 14 days of delivery.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Proof of purchase is required for all returns.

Non-Returnable Items
Certain items cannot be returned, including:

  • Gift cards
  • Personalized or custom-made products
  • Items marked as final sale

How to Initiate a Return

  1. Contact our customer service team to request a return authorization.
  2. Once approved, pack the item securely in its original packaging.
  3. Ship the return to the provided address at your own expense.

Refund Process

  • Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
  • The refund will be issued to the original payment method.
  • Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately for assistance. We will gladly replace the item or issue a refund.

For any questions regarding our return policy, please reach out to our customer service team.

Thank you for shopping with us!